We were vacationing out of the country for three weeks. During the first week of our stay, we ordered merchandise from this vendor and paid $108 to overnight express. Order was placed on 8/16. We immediately called the company and spoke with a young lady who now...Read more
Bad customer service faulty product sending stuff out without checking their product. I ordered a lace front wig as described there were suppose to be parting space in parting space there was a thick double weft that look as though I had on two wigs. I was told since I...Read more
Called there to alert them that my package could not be located by USPS and to find out the procedure of getting product re-shipped. Female CSR was rude and answered me with short abrasive tones like I did her something. I asked her to slow her roll and take it down a...Read more
I didn't like
- Rude customer service rep
Hair Sisters - Problems processing order
I never had a problem with anything that I ordered. I have received very fast shipping in the past. I have recently tried to order on two occasions and apparently they are experiencing problems with their website once I confirm my payment I am receiving this message in the picture indicated.
Hair Sisters - Bad service!!!!
This is the most unprofessional place I have dealt with , rude on phone after they mess up orders !!!
Short Review on March 07, 2017
i ordered a ponytail from these crooks and a day later 1,000 dollars was taking from my card wired to a bogus account PLEASE BEWARE THEY WILL STEAL YOUR MONEY
Delivery Service Review
Ive ordered on two separate occasions and my orders seems to always be late. So on the second time i ordered and paid extra for the 3 day shipping but have yet received the items. I ordered on the 9th and still have yet to get my purchase. Im disappointed and pissed.
confirmation number. I contact Your company for the number . Your Customer Services was VERY RUDE!! And HUNG UP on VERY POOR Customer Services!!! I mention that I Was unable to get in my account to get tracking # was cerncern about my items I purchase Agent Rude & hung...Read more
I ordered two of the same wigs. After placing the order I realized I'd made a mistake I called back but it was almost at closing so no one answered. I left a message asking that they switched the wigs before shipping the next day. I also wrote a nice email apologizing...Read more
Be sure to inspect your wigs and send them back the next day is possible. Customer service stinks. The say so what if they lose your business. They are not sympathetic at all and refused to refund after a certain number of days, even if you have not worn your wig. They...Read more
- Customer service and quality
After 5 YEARS I have decided to end my relationship with Hairsisters aka "Chang corporation". I used to pay $7.00 for shipping and I would get my package the next morning believe it or not. Lately However, they're charging over $12.00 for shipping and I have to wait...Read more
Never written a hair review like this but I think it's important to share. Ordered a wig which took a very long time to come. Tracking link didn't work so all the info I had was that it was "shipped". When I finally received a response to my query about why the...Read more
First Off , Hair Sisters Compared To Other Hair Websites Are Way Over Priced. So Basically When You Order From HairSisters You're Paying More And Have Slower Shipping. Other Websites Like HairToBeauty And WigTypes Have The Same Wigs But Are Super Cheap And The Hair...Read more
I ordered from Hair Sisters using 3 day delivery. I paid extra 13.00. Have yet to receive my products. It was explained to me by the Rep. the policy is the 3 day delivery is from the time it takes to get from the distributor!!! So, I paid to get 3 day priority, for the...Read more
I didn't like
- Cost of non 3 day shipping
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