They use to be a good and timely company some 10 years ago. They just celebrated their 10 year anniversary last year. I have been a customer since the beginning, but this last year, 2015 to current, February 1, 2016, their service is deteriorating. I guess they are...Read more
This company has very poor customer service. They do not return calls. Manager Monique F. is stated to be the only person in charge. They have deceptive shipping policies. I was charged $9.95 shipping on a package that was supposed to be free because I order $3.98 in...Read more
I will never order from them again I made a purchase on 7/1/15 and I'm just getting a email on 8/14/15 with a tracking number for my package over a month later I tried and tried to get in touch with them the email address they gave me was no good the number I had was...Read more
Hairsisters is a corrupt company. They sent me a wig in a color I did not order. A simple fix, right? No, after sending them photos they requested 3 times, they refused to acknowledge the color was dark brown almost black. I ordered style lavender color code OP430,...Read more
I ordered 2 packs of hair last week on Tuesday 8/5/14. I needed the hair by Monday 8/11/14 because I had an appointment to have my hair put in. So, I paid an extra $20 plus for 3-day shipping. I thought that the latest that I would get my hair would be Monday. Well, I...Read more
I ordered from hair sister on Monday at 6:57am est time. My order was suppose to ship out that day. I had 2 day air shipping for an additional 20.50 I called on Tuesday because my tracking number never showed up. I was informed that they had no idea why it wasn't...Read more
I have done business with this company on several occasions. They bombard my mailbox with special offers all the time. I placed an order for 3 wigs on 4/30/14. I called customer service the next day to change the color of one of the 3 wigs. She said she had to...Read more
I purchased several packs of hair from Hair Sisters, via their website hairsisters.com , for my wedding hair style. The items purchased were supposed to be received by Jan 7. I never received them. I have been in contact with the company several times for a refund. The...Read more
Short Review on December 07, 2016
I love hair sisters one of the ponytails i order is 14 to 18 dollars on other sites they always ship quickly to really like them
Ups Delivery Service Review
They"re free shipping has gone from 2 day UPS shipping to UPS surepost for free shipping...UPS transfers your package to the post office and it takes about a week to get your package now
Delivery Service Review
You charge me for two wigs but i only recieved one
Delivery Service Review
Still waiting on my order that i expressed shipped. Sent several emails that i have yet to get a reply back to..
Hair Sisters Online Order Review
Habituated need to be more specific of what kind of hair your selling because I bout 10 packs of what I thought was Cuevana twist braiding hair only to get it and the hair is on a track like really... I really want a refund that was 70$ I couldn't kept..
Other Product Review
Shipping is longer than what is said
I paid 74.29 for 3 wigs and have 2 my order #HS15060107183 so please get it or give me my money back. Its not fair. I get 3 wigs aa month. I need my human short hair if not you all owe me 41.00
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